San Francisco hostage negotiator Scott Roper (Jay Walker) is partnered with rookie Kevin McCall. While Scott is trying to win back his girlfriend, Ronnie Tate , he and Kevin are called in to a jewel store, where psychotic Michael Korda has taken hostages. They manage to capture him -- but soon, Michael escapes from jail and kidnaps Ronnie as revenge. Despite officially being taken off the case, Scott and Kevin go after the dangerous criminal.